Connect docs, sites and tools to build your AI assistant
Trusted by forward-thinking teams worldwide
Features
Ask Neutron provides a production-ready AI knowledge platform with semantic search, RAG, LLM orchestration, observability, and integrations for modern knowledge operations.
Ingest unstructured and semi-structured enterprise data from PDFs, Google Docs, Notion, Confluence, ticketing systems, and shared drives into a unified AI knowledge base and retrieval index. Ask Neutron pipelines document chunking, metadata enrichment, embeddings, and continuous sync for low-latency semantic search, hybrid search, and enterprise AI search at scale.
Query your enterprise knowledge base with natural language and get instant answers with source citations, contextual snippets, and grounded outputs. Our retrieval-augmented generation (RAG) architecture combines semantic retrieval, hybrid search, and prompt orchestration to power enterprise AI search and deliver trustworthy AI assistant responses.
Deploy on managed cloud, private VPC, or self-hosted infrastructure with environment isolation, secure network boundaries, and enterprise access controls. Support compliance-ready architectures with data residency, auditability, role-based access control (RBAC), and security alignment for regulated workloads and privacy-first AI deployments.
Route prompts across OpenAI, Claude, Gemini, and compatible LLM providers through a unified model abstraction and orchestration layer. BYOM enables model routing, fallback policies, latency optimization, throughput optimization, and cost-performance tuning so teams can optimize AI quality without vendor lock-in.
Integrate with APIs, webhooks, and event-driven workflows to connect CRM, ITSM, HRIS, support, and internal business systems. Build custom connectors, ingestion pipelines, trigger-based automations, and embedded AI assistant experiences that fit your existing service architecture, CI/CD workflow, and developer platform.
Analyze AI search analytics, query telemetry, citation coverage, answer quality, deflection rate, and unresolved intent through observability dashboards. Use operational insights to identify retrieval gaps, improve documentation quality, optimize relevance, and increase internal knowledge chatbot adoption, support efficiency, and knowledge management KPIs.
Embed a customizable AI chat widget that aligns with your design system, design tokens, theming, and front-end UX patterns. Maintain brand consistency while integrating AI workflows into web apps, internal portals, help centers, and customer support surfaces for a seamless AI support assistant experience.
Why Ask Neutron
| Feature | Ask Neutron | Glean | Guru | Coveo |
|---|---|---|---|---|
| RBAC | Yes | Yes | Yes | Yes |
| Citations | Yes | Yes | Yes | Yes |
| Multi-tenancy | Yes | Partial | Partial | Yes |
| Bring Your Own Model | Yes | Partial | No | Partial |
| Self-hosting | Yes | Partial | No | No |
| Fast onboarding | Yes | Yes | Partial | Partial |
| Embeddable Chat Agent | Yes | Partial | Partial | Yes |
| Slackbot | Coming soon | Yes | Yes | No |
| Custom workflows | Yes | Yes | Partial | Partial |
| Dynamic access rules for retrieval | Yes | Yes | Yes | Yes |
Feature positioning is based on publicly available documentation and may vary by plan, configuration, and release timeline. External sources used: Glean Security, Glean Deployment Models, Glean AI Answers, Glean Citations, Glean in Slack, Create agents with Auto mode, Guru Security, Knowledge Agents, Searching Guru in Slack, Creating Knowledge Agents, Coveo Platform Security, Data and security, Manage member access, Privilege reference, RGA overview, RGA best practices, Security identities and permissions, Manage hosted search pages, Slack source
Testimonials
See how leading organizations use Ask Neutron to unlock knowledge and boost productivity.
"Ask Neutron cut our support ticket resolution time by 40%. Our team finds answers instantly instead of digging through dozens of docs."
"We had knowledge scattered across Notion, Confluence, and Google Drive. Ask Neutron unified it all. Now onboarding new engineers takes days, not weeks."
"The AI doesn't just search—it understands context. I ask follow-up questions and it remembers what we discussed. Game changer for research."
"Our legal team was skeptical, but the source citations won them over. Every answer is traceable back to the original document."
"We embed Ask Neutron on our customer portal. Users get instant answers from our knowledge base without waiting for support."
"The analytics showed us exactly where our documentation was lacking. We plugged those gaps and reduced repeat questions by 60%."
Pricing
Start free for 14 days. No credit card required. Upgrade, downgrade, or cancel anytime.
Power your progress with Ask Neutron
Choose a plan that scales with your knowledge base. Annual billing unlocks priority onboarding and strategy sessions.
For small teams getting started
For growing teams with more needs
For large organizations
FAQ
Everything you need to know about Ask Neutron. Can't find what you're looking for? Contact our team.
Ask Neutron is your AI Knowledge Assistant that helps teams get answers instantly from their connected tools. It's designed for companies with distributed knowledge—docs in Notion, tickets in Zendesk, files in Google Drive. Whether you're in support, engineering, product, or ops, Ask Neutron gives you accurate answers without digging through dozens of docs.
We integrate with 30+ popular tools including Notion, Confluence, Google Drive, Zendesk, Intercom, Slack, and more. Once connected, Ask Neutron indexes your content and keeps it synced automatically. New documents become available to your assistant within minutes of being created.
Absolutely. We're SOC 2 Type II compliant and support SSO via SAML and OAuth. All data is encrypted at rest (AES-256) and in transit (TLS 1.3). We never train AI models on your data, and you can delete your data at any time. Enterprise customers can choose data residency options.
Ask Neutron is designed for accuracy, not hallucination. Every answer includes source citations so you can verify the information. Our retrieval system finds the most relevant content first, then the AI synthesizes an answer from that content. If information isn't in your knowledge base, Ask Neutron says so.
Yes! You can customize the AI's tone and personality, set up department-specific access controls, create custom prompt templates, and embed the widget on your own sites with full styling control. Enterprise plans include dedicated onboarding to tailor the experience.
Starter is perfect for small teams getting started with their AI assistant. Professional adds advanced analytics, priority support, and more integrations. Enterprise includes SSO, custom contracts, dedicated success manager, and on-premise deployment options. All plans include unlimited questions.
Most teams are up and running in under an hour. Connect your tools, wait for the initial sync (usually 10-30 minutes depending on data volume), and you're ready to start asking questions. No engineering required—it's all point-and-click.
Yes! Start with a 14-day free trial of our Professional plan—no credit card required. You'll have full access to all features so you can see the value before committing. We also offer extended pilots for enterprise evaluations.
Start your 14-day free trial today. No credit card required. Get answers from all your connected tools instantly.
